TYPE:ServiceMODEL:TiguanYEAR:2023
West Broad VW always explains what is being serviced
Average Score (235 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Always great service!
TYPE:ServiceMODEL:TiguanYEAR:2020
Service was performed quickly and efficiently and we only were in the customer lounge a little over an hour.
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2021
Everything is always good when I take my car to the west broad location. Customer service and service are top notch
TYPE:ServiceMODEL:TiguanYEAR:2020
I have never had a bad experience. I truly enjoy that I can make an appointment, show up at the appointed time, and my Tiguan is worked on. No waiting for hours like most dealers I have experienced. The staff is friendly and explains everything.. Just really nice to get service there.
TYPE:ServiceMODEL:AtlasYEAR:2020
I was headed out after the job was completed and realized that something wasn't working. I had to go back because programming wasn't completed.
TYPE:SalesMODEL:AtlasYEAR:2025
VERY KNOWLEDGIBLE SALESPERSON.
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024