Average Score (252 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

252 Ratings

4.8 Average

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  • James S.09-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Tracy S.09-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Customer service is great

  • Katherine K.09-15-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

  • Carl P.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Excellent service

  • William M.09-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    William was very friendly and helpful in getting me checked in and explaining my car’s issues to me.

  • Craig C.09-07-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    The service rep was efficient and professional.

  • Pamela B.09-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Amanda H.09-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    My annual inspection was quick and at no cost to me. Win-win.

  • Robert S.09-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    A very pleasant buying experience

  • Sylvia G.09-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2025