Average Score (235 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.8 Average

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  • Donn T.10-26-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Michael B.10-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everyone I dealt with was super friendly. Loved the text and email follow up. Four stars instead of five because the pricing was ridiculous. Won’t be back for that reason alone. You guys quoted me $500 for work that a neighborhood mechanic did for $80. I don’t mind paying a premium for the dealer’s service center but not over 5x.

  • Jennifer B.10-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Anne O.10-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Nele M.10-23-2024

    TYPE:SalesMODEL:TiguanYEAR:2024