Average Score (235 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.8 Average

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  • Heather C.03-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Final cost was $100 higher than quoted with no explanation.

  • Bob P.03-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Dennis L.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Vernell S.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Osama A.03-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Osama A.03-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service advisors, Mac, Robert and William they are all wonderful guys to deal with.

  • William T.03-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Felicia R.03-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    My car servicing experience was great. I appreciate that Service is open until 6:30p, it allowed me time to arrive after work. I also appreciate that William Mejia was available to me & kept me abreast of status with service.

  • Daysha B.03-07-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Always professional! The only people I trust for my car.

  • John H.03-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The team at this VW dealership is awesome. Thanks for all you do.