TYPE:ServiceMODEL:TiguanYEAR:2023
All was fast and efficient - no issues
Average Score (235 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2022
TYPE:ServiceMODEL:Golf SportWagenYEAR:2018
Service advisor was ready for me when I arrived at my appointment time. Waiting room was clean and comfortable. Car was finished up quickly.
TYPE:ServiceMODEL:TiguanYEAR:2024
Quick service friendly staff
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:SalesMODEL:AtlasYEAR:2024
James was great. He answered all of our questions and was very considerate of our time and schedules.
TYPE:ServiceMODEL:TiguanYEAR:2022
As always this location is one of the best place to have your car service. Clean lounge, hallways and the best part of it they have kids playroom which is nice if you have kiddos with you..
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2023
The guy who helped me at the desk was great - Mr. Krzyzanowski. However, he did promise me when my vehicle would be ready multiple times and it was not, and I could not find him when trying to follow up. Not sure what the delay was, but two hours for a non-busy appointment is ridiculous. But it was more so the awful timing that I kept being promised "5 more minutes" that turned into another hour... It would have been easier to just get the accurate time to begin with - no need to smoke and mirror it. But, Mr. Kryzyanowski was a great guy and it is nothing against him. He provided excellent customer service to begin with. I am sure the delays were not his fault.
TYPE:ServiceMODEL:TiguanYEAR:2020